Privacy Policy
Last updated: July 10, 2026
jnews.jegstudio.com, customer accounts, downloads, updates, support services, and related services (collectively, the “Services”). By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. What This Policy Covers
This Privacy Policy applies to:
- The jnews.jegstudio.com website and related pages
- JNews Pro customer accounts
- Product downloads and license-related services
- Support requests and customer communication
- Newsletters, forms, and marketing opt-ins
This Privacy Policy does not govern third-party websites, services, plugins, payment providers, or platforms that may be linked from our Services or used together with our products.
2. Information We Collect
We may collect the following categories of information:
Information You Provide Directly
When you place an order, create an account, request support, subscribe to updates, or contact us, we may collect:
- Name
- Email address
- Billing details
- Company name, if provided
- Account credentials
- Purchase and transaction records
- Support request details
- Any files, screenshots, messages, or other materials you submit to us
Payment Information
Payments may be processed by third-party payment providers such as Lemon Squeezy or PayPal. We do not store full payment card details on our own systems unless explicitly stated otherwise by the payment provider workflow. Payment information is handled according to the payment provider’s own privacy practices and terms.
Information Collected Automatically
When you use our Services, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited
- Referral URLs
- Approximate location based on IP address
- Session and usage information
- Login and account activity
We collect this information to help operate, secure, and improve our Services.
3. How We Use Your Information
We may use your information to:
- Provide access to JNews Pro and related services
- Create and manage your account
- Process payments and orders
- Deliver product downloads, updates, and license access
- Provide support and respond to inquiries
- Improve our products, website, and user experience
- Detect fraud, abuse, or unauthorized activity
- Send transactional emails, such as invoices, account notices, or service updates
- Send marketing emails if you have subscribed or otherwise permitted us to contact you
- Comply with legal obligations
4. Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies to:
- Keep you signed in
- Remember preferences
- Measure traffic and usage
- Improve performance and usability
- Support analytics and marketing functions
For example, we may use tools such as Google Analytics and Meta Pixel to understand how visitors use our Services, measure campaign performance, and improve marketing effectiveness.
You can usually control cookies through your browser settings. Disabling cookies may affect how parts of the Services function.
5. Legal Basis for Processing
Where applicable, we process personal information because:
- It is necessary to perform a contract with you
- It is necessary for our legitimate interests, such as improving and securing the Services
- You have given consent, for example for email marketing
- We are required to comply with legal obligations
6. How We Share Information
We do not sell your personal information. We may share information with trusted third parties only when necessary to operate our Services, including:
- Payment providers
- Analytics providers, including Google Analytics
- Advertising and marketing measurement providers, including Meta Pixel
- Email delivery or customer communication tools
- Support and help desk tools
- Legal, regulatory, or compliance advisers when required
We may also disclose information:
- To comply with legal obligations
- To protect our rights, users, or property
- To investigate fraud, abuse, or security issues
- As part of a business transfer, merger, acquisition, or asset sale
7. Data Retention
We retain personal information only for as long as necessary to provide the Services, maintain account records, meet legal or tax obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of data and the reason it was collected.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
9. International Access and Transfers
Our Services may be accessed from different countries, and your information may be processed in jurisdictions other than your own, including Indonesia. By using the Services, you understand that your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
10. Your Rights and Choices
Depending on your location and applicable law, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing emails at any time
To make a request, contact us using the details in the Contact section below. We may need to verify your identity before responding.
11. Data Deletion Requests
If you want us to delete your personal information, you may contact us using the details below. We may retain certain information where necessary to comply with legal obligations, maintain billing or tax records, prevent fraud, resolve disputes, or enforce our agreements.
12. Email Communications
We may send:
- Transactional emails related to your account, orders, licenses, billing, support, or updates
- Marketing emails if you have subscribed or otherwise consented to receive them
You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us. You cannot opt out of essential transactional communications related to active purchases, accounts, or services.
13. Third-Party Services
Our Services may contain links to third-party services or may integrate with third-party platforms, including payment services, analytics tools such as Google Analytics, advertising and measurement tools such as Meta Pixel, support systems, or WordPress-related services.
We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information to them.
14. Children's Privacy
The Services are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date above.
Your continued use of the Services after any update becomes effective means you accept the revised Privacy Policy.
16. Contact
If you have questions about this Privacy Policy or want to request access, correction, or deletion of your data, please contact us at: